# escalate

> escalate, by Escalate Labs, is an AI agent workspace: connect the accounts
> you already use (Gmail, Google Calendar, Google Drive, Slack, GitHub, Notion
> and 200+ more) and AI agents do real work for you across them. Agents propose
> actions, you authorize them, escalate executes with a full audit trail.

## What escalate is

escalate is a platform for putting AI agents to work on your real accounts,
safely. You connect the tools you already use through escalate's connector
catalog, then ask agents (in chat, from a board, on a schedule, or from your
own local Claude / Claude Code / Cursor via MCP) to handle real tasks:
triage and summarize your inbox, schedule meetings, organize files, draft
documents, update spreadsheets, file tickets, reconcile data between systems,
or run multi-step workflows that span several tools at once.

The core design principle: the agent proposes, the human authorizes, escalate
executes. Agents draft a plan you can inspect step by step. Read-only actions
can run automatically; every write or otherwise sensitive action (sending
mail, editing files, moving money, changing calendar events) waits for your
explicit approval, from the web dashboard or with one tap in the mobile app.
Everything an agent did, saw, and was denied is recorded in an audit trail.

## How it works

1. Connect your tools. escalate ships a catalog of 200+ connectors covering
   email, calendars, files, chat, project management, CRM, finance, developer
   tools, smart home, and more. OAuth where the provider supports it, API
   keys or session credentials otherwise. Credentials are stored in an
   encrypted locker and injected into the connector at call time only.
2. Ask an agent. Use escalate's chat workspace, build a dashboard app, set a
   scheduled routine, or keep working in your own AI tool (Claude, Claude
   Code, Cursor) and route tool calls through escalate's MCP gateway.
3. Approve what matters. A policy gate classifies every proposed action.
   Reads flow; writes queue for human approval with full context shown.
   Approvals arrive as push notifications on iOS and Android.
4. Audit everything. Every tool call, approval, denial, and result is
   logged and reviewable per agent, per connector, per organization.

## Security model

- Every connector runs in its own isolated container with a pinned egress
  allowlist: a connector can only reach the API hosts it declares.
- Credentials never enter the agent's context. The agent sees tool results,
  not tokens; secrets are injected server-side at execution time.
- Sensitive workloads run in hardware-attested confidential computing
  environments (AMD SEV-SNP trusted execution). escalate publishes
  cryptographic measurements so you can verify what code handled your data.
- A strict policy engine gates every action; organizations can set per-agent
  quotas, per-tool budgets, and approval rules.
- Connections are revocable at any time from the dashboard or from the
  upstream provider's account settings. Data is fetched per request to
  fulfill the task you asked for; it is never sold, never used for
  advertising, and never used to train models.

## Product surfaces

- Web dashboard: chat with agents, manage connectors and credentials,
  review approvals, browse the audit log, build and share dashboard apps
  ("Apps") that render live data from your connectors.
- Mobile apps (iOS and Android): approval inbox, chat, notifications.
- CLI (`escalate`): open-source command-line client and MCP server, so
  local AI tools like Claude Code can call escalate-gated tools.
- API and MCP gateway: bring escalate's connectors, policy gate, and audit
  trail to any agent framework.

## Plans

escalate offers a Free tier, paid Pro and Team tiers with higher rate
limits, write access, and more seats, and an Enterprise tier with dedicated
or self-hosted workers, SSO, and custom SLAs. Current details: /pricing

## Company

escalate is built by Escalate Labs. Website: https://escalate.me

## Key pages

- [Home](https://escalate.me/)
- [Connector catalog](https://escalate.me/explore): browse every connector
- [Pricing](https://escalate.me/pricing)
- [Security](https://escalate.me/security)
- [Docs](https://escalate.me/docs): product and architecture documentation
- [Blog](https://escalate.me/blog)
- [Privacy policy](https://escalate.me/privacy)
- [Terms of service](https://escalate.me/terms)
- [Full connector directory for LLMs](https://escalate.me/llms-full.txt)

## Connector catalog (55 connectors, by category)

- Communication: Escalate, Echo, Gmail, Microsoft Teams, Outlook, Slack, Zoom
- Custom: AWS, Cloudflare, GCP, Linear, Netlify, Sentry, Vercel
- Developer Tools: Datadog, Docker Hub, SSH, Terraform Cloud
- Entertainment: Kubernetes
- Finance: Alpaca, Coinbase, Hyperliquid, Interactive Brokers, Kalshi, Mercury, PayPal, Plaid, Polygon.io, Polymarket, QuickBooks, Robinhood, Schwab, Stripe, Wise
- Productivity: Airtable, Asana, Calendly, ClickUp, PostgreSQL, Microsoft Excel, Figma, GitHub, GitLab, Google Calendar, Google Docs, Google Drive, Google Sheets, Grafana, Jira, Notion, OneDrive, Prometheus, SharePoint, Microsoft Word, Obsidian